Privacy Policy

Mairi Rowan Counselling is committed to the highest privacy and confidentiality.

I am registered with the Information Commissioner’s Office - Registration Number ZB342909- and any information that I keep is subject to the Data Protection Act 2018 (DPA 18) and United Kingdom General Data Protection Regulation (UK-GDPR).

Any submitted data is stored securely, collected lawfully and in accordance with GDPR regulations.

By submitting data, you agree to your data being collected and stored in this way.

If you have any concerns or complaints regarding how I collect, store or use your personal data, please contact me directly in writing at mairirowancounselling@gmail.com.

In accordance with UK data protection laws I will:

Acknowledge your complaint in writing within 30 days of receipt.
Investigate the matter thoroughly and respond to you without undue delay.
Provide you with a clear outcome and explain any actions taken.

Please note that under current UK regulations, you are required to attempt to resolve any data protection grievances directly with me first. If we are unable to resolve the issue together, you retain the right to escalate your complaint to the Information Commissioner’s Office (ICO) at www.ico.org.uk.